FAQ’S

FREQUENTLY ASKED QUESTIONS

YOUR STYLES HEAVEN ACCOUNT

How do I register for an account with perfume sample?

Registering for an account is easy- and FREE! Simply click here, answer a few basic questions, and enjoy exclusive member benefits.

How do I login and why do I need to do so?

Registering for an account is easy! Simply click here, answer a few basic questions, and enjoy exclusive member benefits. You are not required to register for a free account, but doing so will allow you to easily place orders and view your order history.

What should I do if I lose my password?

Once you have selected ‘Sign In’ in the upper right hand corner of our site there is a link where you can click ‘Forgot Password.’ Once you select this option you can enter in your email address and password reset instructions will be emailed to you.

 

PRICING, DISCOUNTS & PAYMENTS

Do you offer discount codes?

We do not offer standard discount codes, but offer benefits to perfume sample members. Not a member?  Also, make sure and sign up for our email list so that you don’t miss out on special offers.

Do I need a business tax ID number to order from you?

No tax ID is required.

Can I place a COD order?

Yes, we do not accept COD orders. All orders can be paid for at the time of purchase or after purchase.

SHOPPING & PRODUCT INFORMATION

Can I mix and match sizes and colors?

Yes! You can mix and match any available sizes and colors. We do not have order minimums.

How do I choose the colors and sizes I want?

You will need to be looking at a product page. Scroll down and look at the drop down menu for each item located under ‘order information.

How can I check inventory on an item?

The inventory on our site is up-to-date and accurate using real-time inventory. To see inventory for specific items, colors and sizes, select the color of your item(s) on the product page and you will be able to view what inventory is available for that particular item(s).

How do I find sizing information for products?

Select the ‘Sizing Chart’ tab on the product page to see available size information. This chart is located on the bottom right hand side of the page along with the ‘Product Information’

Do you have more question? Jus contact us for more details.